Ergänzende Infos für Flüge mit AirAsia:
We are pleased to confirm your booking and attached herewith please find your Itinerary*.
To ensure a comfortable and enjoyable flight, we highly recommend you to read the following friendly reminder:
- AirAsia is strictly a point-to-point carrier and shall not be responsible to you for any connecting flights;
- Our check-in counters are open two (2) hours before the scheduled flight
departure time.
The counters close forty five (45) minutes before the scheduled flight departure time;
- You may transport free of charge checked baggage up to a maximum weight of 15 kg.
In any event each checked in baggage shall not exceed 32 kg;
- Infants are not entitled to any baggage allowance;
- Fresh or frozen seafood or other meats are unacceptable as checked baggage;
- All sporting equipment are subjected to a Sports Equipment Fee;
- You are responsible in ensuring compliance with the immigration, custom or other legal requirements of the countries of your destination.
Kindly ensure that for International destination you possess a valid passport with at least six (6) months' validity
and the applicable valid visas. You shall also possess a return
itinerary or ticket on an onward journey;
- Passengers are not allowed to consume any outside food on board. No smoking is permitted on any of our flights;
- Pregnancy: Carriage of expecting mothers are subject to Article 7.4 of the AirAsia Terms and Conditions of Carriage;
- Passengers are strongly advised not to check in goods which are valuable and fragile as baggage.
If they are checked in as baggage, passengers agree they send for carriage of such items at their own risk
- Our liabilities to you are limited, it is therefore recommended that you purchase a travel insurance.
Our full Terms and Conditions is printed on the reverse, please refer for more details.
For Fee Schedule, kindly log on to
www.airasia.com under Terms and
Condition or contact our Call Centre or walk-in to our nearest Sales Office and
Airport Sales Counter (opening hours are may vary from airport to airport)
For enquiries, please call our Guest Support centres:
Malaysia : +60 3 8660 4388
Thailand : +66 2 515 9999
Indonesia : 0804 1 333 333 (within Indonesia only) or +62 21 8089 9099
Other countries : +60 3 8660 4388
Thank you for choosing to fly with AirAsia.